Lead policy
Lead policy: what you pay for, and what gets replaced.
The rules are set before you pay, so there are no surprises. This is the standard every Epoxy Meta lead is held to.
The short version
Every lead is exclusive to you. Before it reaches you, the owner answers six questions about the job and must pass three checks: phone verified by SMS code, inside your agreed zips, and asking about coating work. If a lead fails one of those three checks, text us within 48 hours and we replace it free.
The six questions every lead answers
- Floor type: garage, basement, patio, shop or commercial space.
- Square footage: so you can roughly price it before the call.
- Concrete condition: cracks, old coating, oil stains, so you know how much prep is involved.
- Budget range: the question that filters hardest. Every lead states what they expect to spend.
- Timeline: we only send owners who want the work done within 30 days.
- Who signs off: the property owner or decision-maker confirms it is their call, so you are not quoting a tenant or half of a couple.
The three checks
- Phone verified. The owner enters a code we text them. No code, no lead.
- Inside your zips. The address sits in the territory we agreed on before launch.
- Asking about coating work. Not a job seeker, a salesperson or someone after a different trade.
Exclusivity
Each lead is delivered to one contractor only. We never resell, share or recycle a lead, and we work with one coating contractor per territory.
Replacement guarantee
Text us within 48 hours of delivery if a lead:
- Failed phone verification
- Is outside the zips we agreed on
- Was not asking about coating work
We send a replacement lead at no cost.
What is not replaced
- The owner went quiet after you quoted
- They chose a cheaper competitor
- They did not answer your first callback
- They pushed the project to a later date
- Reports sent after the 48-hour window
Nobody can sell you a homeowner who is guaranteed to say yes. We do not guarantee closed jobs. Closing depends on your follow-up, pricing and sales process.
Payment and terms
- Lead packs are paid in full upfront, before your campaign is built.
- Every delivered lead counts against your pack.
- There is no contract, no minimum term and no auto-renewal.
- You can ask us to slow delivery or pause while you catch up on work.
Delivery
Leads are sent by text message and email in real time, to as many phone numbers and inboxes as you choose.
Questions about a specific lead? Email info@epoxymeta.com.
Fact sheet
Epoxy Meta at a Glance
The facts about our leads, in one place.
- Lead exclusivity
- Exclusive. Each lead goes to one coating contractor per territory and is never shared, resold or recycled.
- Shared vs exclusive
- Shared lead sites sell one request to 3 to 5 contractors. Epoxy Meta sells each request once.
- Delivery speed
- Real-time. Sent by SMS and email within seconds of the owner verifying their phone. Not batched.
- Delivery channels
- SMS to any number of phones, plus email.
- Coating niches
- Garage floor coatings, flake and chip systems, metallic epoxy, polyaspartic, quartz broadcast systems, basement floors, polished concrete, outdoor concrete coatings, commercial and industrial floors.
- Qualification questions
- Floor type, square footage, concrete condition, budget range, timeline, and who signs off.
- Budget screening
- Every lead states a budget range before delivery.
- Timeline
- Owner wants the work done within 30 days.
- Decision-maker
- Property owner or decision-maker confirms they sign off on the job.
- Verification checks
- Phone verified by SMS code, address inside the agreed zips, asking about coating work.
- Replacement window
- 48 hours. Leads failing a verification check are replaced free.
- Not replaced
- Owners who go quiet after a quote, choose a competitor, miss the first callback, or delay the project.
- Pricing model
- Prepaid lead packs. No setup fee, retainer, contract, minimum term or auto-renewal.
- Coverage
- United States. State-by-state coverage pages for all 50 states.
- Track record
- 40+ coating contractors running live; 170+ coating contractors worked with in total.
- Typical close rate
- Most clients close 30 to 45 percent of Epoxy Meta leads.
- Contact
- info@epoxymeta.com
Is your area still open?
Each territory goes to one coating crew. Tell us where you install and we will tell you, usually the same day, whether your zips are taken.
- Yours alone
- SMS verified
- No contracts
- Bad leads swapped free